Testimonials

Been a long time returning customer. Always satisfied with the work of fixing my situation. Reliable, integrity people and guaranteed getting the job done. ?

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Came out quickly and solved our sewer backup issue at a reasonable price..

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Drain Surgeons installed my dishwasher efficiently and for a reasonable price!
I think they are great and will call them again!.

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Vincent and Michael did an outstanding professional job in clearing two drains in our home! Appreciate their work!.

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I typically don't do reviews but I had to this time. We had some major clogs in our plumbing lines. I called the on call service and left a message. The next morning, someone promptly called and scheduled me for service. The gentlemen that came was friendly and when he left, he believed that he had fixed the problem. The cost for the service was very reasonable especially with less than a 24 hour turnaround. Unfortunately, later that same evening, my drains were back to clogging. I contacted the on call number again and left a message. The next morning, they sent two gentlemen (one very knowledgeable and experienced and a younger man who had some knowledge but informed me he was still learning) to address the issue and figure out how it was not corrected the first time. Within 30 minutes, they had located the main sewer line to our house, ran 75 ft of snake, listened in several spots of my floors to hear the water flow, cleared all of the sludge and debris and had the line completely cleared out and water flowing to the main city sewage line.

I was expecting to have to pay a second fee for the service but nope, there was no charge. They stand behind their service and the gentlemen that came the second day were professional, kind, extremely knowledgeable and patient in explaining to me what they were doing, how they fixed it and how to help prevent it in the future.

I was a little disappointed that the first gentleman didn't fix the issue and was expecting issues the second day but I received the exact opposite. I applaud Drain Surgeon for how they corrected and rectified the issue in a timely and professional manner. I would highly recommend them and they will be my first call anytime I need plumbing services.

On a side note, I was able to observe the experienced plumber train the younger gentlemen. This man should train all of your new plumbers!! He was patient but more importantly he didn't boss the trainee around. He thoroughly explained the what, why, how, tricks, if something didn't work then the next thing to do/try, etc. The trainee complimented the trainer several times. You could see the respect that they each gave the other. That's something rare in todays world. I apologize for not remembering their names!

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I called and three hours later Vincent and Michael showed up, professional and ready. 90 minutes later my world was better. Pipes clear. House happy. Then they were on their way. Thank y'all.

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Michael came out and was courteous, professional and efficient. Reasonably priced!

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Very prompt service. I have used them twice with awesome experiences both time. They kept me advised of their scheduled arrival. Worked diligently to get the job done quickly. Most importantly they completed their work for an extremely fair price. They will get my business in the future.

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These people are the BEST. I had a complete bathroom/shower rip-out from a company that had their own plumber in the deal. That plumber hooked up to an old rusty steel pipe, which soon started leaking. I got NO answer from the contractor. Called Drain Surgeon. That nice lady always answers the phone (it's in her home!). She sent two great plumbers and the job was fixed within an hour, AND at a Great price. I've been using them for over 10 years.

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I am always VERY happy with the folks at Drain Surgeon- they are consistently dependable and provide quality work. This company is my go-to for any plumbing jobs, big or small. Highly recommend!

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Timely, very professional, great customer service, completed job, and very reasonable prices. Will hire again if needed.

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I will keep them in my Contact List. Good job and fair price.

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Very good and timely. I had to get my hot water heater drained and they showed up on time and was very professional and the price was reasonable. Very pleased with the service.

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He is outstanding and honest. Have recommended him to others many times.

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